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| What is TrustPoints? |
| TrustPoints is a TradeKey.com points system to help determine the reliability, identity, and legitimacy of a TradeKey.com member. |
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| How does TrustPoints works? |
| TrustPoints are rewarded based on a number of factors that determine how reliable a member may be. Greater the TrustPoints, greater the reliability. Of course, it is always recommended that you inquire thoroughly before making any dealings with buyers or sellers. |
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| The following are some factors that determine TrustPoints*: |
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| Free Member |
| Factors |
TrustPoints |
| Positive Feedback (same country) |
1 |
| Positive Feedback (foreign country) |
2 |
| Negative Feedback / Trade Dispute |
-2 |
| Dispute Resolution |
2 |
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| Premium Member |
| Factors |
TrustPoints |
GoldKey Membership with Attested Certificates OR
GoldKey Membership with payment by TT * |
3000 |
SilverKey Membership with Attested Certificates OR
SilverKey Membership with payment by TT * |
200 |
| Positive Feedback (same country) |
5 |
| Positive Feedback (foreign country) |
10 |
| Negative Feedback / Trade Dispute |
-10 |
| Dispute Resolution |
10 |
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* Payment by TT - Premium membership fees should be paid by Bank Wire Transfer. The title of the bank account used to process the payment should be the same as the company name on TradeKey.com.
All feedback received and/or sent is subject to TradeKey's approval. TradeKey reserves the right to modify the TrustPoints awarded for each Factor based on the current situation. TradeKey may change, without notice, the TrustPoints awarded for each Factor. |
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| Why is TrustPoints useful? |
| TrustPoints is a way to evaluate a member's reputation. TrustPoints provide insight to the identity and legitimacy of your trading partners on TradeKey. This will be useful as it provides more assurance to your potential buyers and sellers. |
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| What does TrustPoints not do? |
| Although TrustPoints are rewarded to a member based on the above-mentioned factors, conditions and/or status of a member may change over time without notice. TrustPoints do not provide a guarantee on a member's legitimacy, reliability or trust-worthiness. |
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| How to increase TrustPoints |
| To increase your TrustPoints, you should: |
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- Ask your customers to post feedback about your company
- Upgrade your membership.
- Pay by Wire Transfer and verify your company bank information.
- Be a trust-worthy trading partner to avoid having trade disputes filed against you. If disputes are filed, you should have them resolved as constructively and quickly as possible.
- Provide your company registration documents attested by your local Chamber of Commerce and/or Ministry of Foreign Affairs.
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