FAQ Q:Can we have free
samples? A:Samples are free within RMB*0, customer take
care of freight.
Q:What is the shipping
way? A:It is available to ship by air,by train,by
sea and by courier.You can choose air shipment if urgently.
Shipment by sea is the most competitive
way.
Q:How to place the
order? A: 1.Contact us to confirm all the
information,we will send you the price. 2.You can have sample test or place
the order directly after price approval, we will send you proforma
invoice for payment 3.We will start production after
prepayment received. 4.Photos of product are sent to you
before finish, if all are ok, we will ship the products and send
you BL copy for balance payment. 5.After balance received, we will
send all documents for your custom clearance.
Q:Do you support
OEM? A:Yes, we have OEM
service.
Q:What is your loading
port? A:We usually ship via SHANGHAI or NINGBO port,
other ports in China are also
available.
Q:Are you factory or trading
company? A:We are factory with export license,you will
have competitive offer, great quality and satisfied services from
us.
Q:What is the lead
time? A:The cargo ready time is within *0days,
depends on the quantity and items.
Q:Can we visit
you? A:Yes,please tell us the schedule before your
visit, we will arrange the time.
Q:What is the payment
terms? A:T/T,LC,Western
Union
Q:Do you accept third party
inspection? A:Yes, it is
available
Q:What is the trade
terms? A:FOB,CFR,CIF
Q:When can we contact
you? A:We offer *4hours services, welcome to contact
us at any time.
Q:What are your main
products? A:We are specialized in pet supplies, such as
dog toy,dog bed, dog collar,dog harness,dog leash,dog training
devices,cat toy,cat bed,pet care devices,pet feeding
devices.
