Traditional telephones are replaced by a robust call center
technology.
- Automatic/predictive dialing ensures complete utilization of the
shift and
increased productivity.
- Data capture and history maintained of customer calls.
- Coding of each call to provide accurate MIS data.
- Record all incoming and outgoing calls received/made for
quality.
- Monitor the volume of serviced / missed calls and planning of
staff
accordingly.
- Call back any unanswered / missed calls to increase customer
satisfaction
levels and never miss an opportunity.
- Skill based routing of calls to provide a personalized touch to
customers
speaking different languages.
国家: | India |
型号: | - |
离岸价格: | 获取最新报价 |
位置: | - |
最小订单价格: | - |
最小订单: | - |
包装细节: | - |
交货时间: | - |
供应能力: | - |
付款方式: | - |
產品組 : | - |