Customer Satisfaction Survey Device

详情

• A cute occupier on your desk serving to record your opinions about service quality.
• You can directly ask your customers How they like your services.
• Ask questions about your services and record their responses to grade their happiness.
• Several questions on digital screen can be displayed consequtively. Replies are valued to form reports for corporate ratings.

Purpose: 

• Detecting the efficiency of organizations staff by recording customers evaluations.
• Observing reactions of customers about the new product launches and campaigns.
• Defining potential customers with questions..
• Making market searches, collecting data
• Choosing the proper target segment of customers.

Application:

• A survey device is placed on each employees desk towards customers view.
• Commercials are displayed on device while the desk is empty and/or customers transaction is on process..
• When the transaction is over, evaluations and/or questions are displayed for a while on screen.
• Customers pick their choice.
• All choices and clicks are recorded and added to report database for further evaluation.

Properties:

• 7 Touch Screen.
• Wifi communication.
• Built-in support in QVista.Net
• Each survey can be designed through Central Management Software and can be published to each CSD client
• Survey results will be synchronized to Central Server to prepare detailed reports when needed
•  7 inches Wi-fi based touch screen mobile device
• Capable of Designing more than one Question Screens
• Fully Customizable Transition Screens and anouncement voices
• Able to Add Advertisement & Commercial Videos
• Easy to distribute New Surveys to CSD Clients
• Graph Support for Survey Reports
•  Each Survey Result can be obtained through Customers Ticket Number
• Suitable color for corporate image.
• Screen design and inquiries are centrally controled.
• More than one questions can be asked, sub-menus screen can be designed.
• Every brunch can ask its own questions.
• Detailed reports by brunch or by personel.
• Report period daily, weekly, yearly and can be selected for a certain time interval.
• Variable and consecutively questions can be asked depending on previous questions answers.
• Can be integrated to Queue System.