Chengdu Zhuojin Mechanical & Electrical Co., Ltd. has a
registered capital of RMB *0 million. The company is mainly engaged
in the sales and design and installation of Haier, Changhong and
other brands of electrical products, and is the core engineering
dealer of Haier, Changhong and other products in Sichuan, and the
general agent of Haier air products in Sichuan.
With its professional technical strength and excellent after-sales
service, the company has expanded its business to facilitate users
to purchase a complete range of home appliances. Its products
include household air conditioners, central air conditioners,
televisions, water heaters, air purifiers, water purifiers, air
boxes, air magic cubes, refrigerators, washing machines and other
full range of household and commercial electrical products,
integrating sales, design and installation. It is the agreement
supplier of Chengdu city government procurement and Sichuan
provincial government procurement. (Brand services: Haier,
Changhong, Gree, Haoze, Aiken and many other brands)
The company adheres to the service concept of "fast, high quality
and high efficiency" and has established an all-round,
three-dimensional service system for pre-sale, sale and after-sale,
providing customers with one-stop service of purchase, delivery,
installation, maintenance and repair, and has a large number of
customers in Chengdu and the surrounding areas, with a sales
network covering the whole of Sichuan.
The company's technical support and after-sales service system is
composed of the Customer Response Centre, the Technical Support
Department and other relevant departments as well as a set of
strictly defined processes and systems. The service system provided
to customers includes: technical consultation, user training, fault
event response, equipment maintenance, equipment maintenance, etc.
Through the company's management norms to effectively and quickly
provide services to customers, specifically through the
establishment of service norms and documentation within the
enterprise; service process records; service supervision and
complaints; to ensure that the company's commitment to service to
achieve.
The company has always pursued excellence in service quality and
customer satisfaction as a constant goal. Our company has an
after-sales service support centre, and has established a perfect
after-sales service system, which can provide users with perfect
and convenient technical support and after-sales maintenance
services.
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