Operator Console

详情

Provide operators with the information needed to process calls using their computers, with just a few keystrokes. With Amcom Software's operator console, operators can quickly and accurately look up staff and launch code calls, as well as message and page to individuals, groups, and roles.

Why It’s Effective

• Simplifies the call-taking process to handle higher call volumes with fewer resources
• Simplifies the consult process to connect patients with the physicians they need to see
• Generates revenue by providing answering services to outside physicians or groups
• Reduces costs by centralising call centre operations