Queue Management System

详情

Queue Management System is a customer flow management system which is perfect for banks, airports, public dealing offices, self-service restaurants, health and care etc. where people have to wait in line to get any service. These systems allows the customers to wait without having to stand in line once their number is displayed then only will they have to approach the counter.The key benefits of using QMS are: * Customers do not need to stand in line for their turn. They can await their number to be displayed. * Flexible, can be modified according to the company requirements. * Systematization of the daily work. * Fair service for the client. * Tracks the number customer served and also gives the inventory for the customer arrival time, customer waiting time and service time report plus other added features. here are numerous ways to manage queues; we at Real Time Solutions have designed basically two types of queue management system. Single Service System This is a simple version of QMS with one (single) queue service. In this system there is one line but it can have many service counters. The customer first entering the office is handed a ticket which has his number. The display unit of the QMS shows the number of the client and the counter serving the number. The user can choose to wait or do other tasks according to the number displayed. Thus eliminating the chances of him having to wait in line instead he can just wait for his number. Highlights: * High quality thermal printer as a ticket dispenser. * 7 segment display unit. Displays the client number and the serving counter. * Multiple number of service counters. * One man on queue. This feature enables the vendor to enable/disable the next customer number according to the service required by the current customer. * Inventory system to track the daily operation of the organization. Multi Service System This is an advanced version of single server system. This syste