Trademesoft

***** At Trademesoft, we manage IT infrastructure for clients around the globe. We have well defined service level agreements that provide you with the assurance of consistently superior performance. Be it multiple service windows, availability or technologies, we have the flexibility and agility to ensure that your IT infrastructure is always responsive to your business needs. For instance, Our database services provide for secure, optimal management and increased database productivity. Our services range from database design and enhancement to installation / upgrades, backup / restoration and performance and capacity management. We have a proven track record with database management systems in multiple systems and environments Our uniquely designed products provide solutions that can be easily customized to suit specific process of our customers without having to make any compromise ***** We designed and develop solutions around our core engine which has reduced over *0% of cost and time to our customers. Trademesoft is the largest remote technical support provider in India and has deep experience in helping companies execute offshore strategies to reduce costs, enhance quality and improve customer satisfaction & experience. Trademesoft has developed expertise in helping customers transition their on site help desks to an offshore model and the experience gained in managing these operations are cross-leveraged for new customers, for both cycle time reduction in transitioning services and reusable methodologies for implementing similar services for other customers. Trademesoft offers multi-channel (voice-based, e-mail, web-based & chat-based) technical support services. Self-service tools, remote control and diagnostics and strict service-level tracking and reporting. Our help desk services include : Setting up offshore IT help desks for IT infrastructure support and management Providing single point of contact for IT users of